PepperPointe is looking for people who are excited to thrive in an environment of impactful change. Team spirit is evident at PepperPointe and every day we let our passions and creativity foster innovation. We take big swings, set ambitious goals, and challenge each other to make data- and process-driven decisions in everything we do.

We’re always looking for determined, creative, and fearless individuals who want to join an innovative organization committed to positively impacting families and communities. If this is you, you’ll love working at PepperPointe.

We are seeking a dedicated and detail-oriented Medicaid Insurance Specialist to join our team.  The primary focus will be on Medicaid-related tasks. You will be responsible for managing all aspects of Medicaid patient coordination, insurance verification, claims management, and compliance. This role is crucial in ensuring that our Medicaid patients receive the highest quality care while maintaining regulatory compliance and financial health of the practices.

• Insurance Verification:
  • Ensure all necessary documentation is in place for treatment approval.
• Compliance:
  • Ensure adherence to all Medicaid regulations and guidelines.
  • Maintain proper documentation and coding practices.
• Liaison Role:
  • Act as a liaison between the orthodontic practice and Medicaid offices.
  • Facilitate smooth communication and resolve any issues.
• Administrative Support:
  • Provide general administrative support to the orthodontic team.
  • Maintain patient records and manage correspondence related to Medicaid.

• Alignment with PepperPointe’s core values listed below
  • Fearlessly chasing the challenge
  • Relentlessly pursuing results
  • Serving with tenacity
  • Working with an uncompromising commitment to honesty
• High school diploma or equivalent; additional education or certification in healthcare administration is a plus.
• Preferred previous experience in a dental or orthodontic office, particularly with Medicaid patients.
• Strong understanding of Medicaid regulations and guidelines a strong plus.
• Excellent organizational and communication skills.
• Ability to work independently and as part of a team.
• Proficiency in dental practice management software and Microsoft Office Suite.

What We’ll Offer in Return

• Full-time, hourly position
• Medical, dental, and vision benefits
• 401K with company match
• A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development

About PepperPointe Partnerships

PepperPointe Partnerships is a dental service organization (DSO) with an innovative approach to proactively address the challenges and industry changes practitioners face, create efficiencies at the practice level and provide support with non-clinical tasks, allowing practitioners to focus on providing excellent patient care. PepperPointe seeks to redefine what it means to be a DSO by fully leveraging the strengths and culture of doctor-owned dental practices, and a growth strategy for greater synergy and protection among all dental practitioners. Through the PepperPointe platform, we offer maintained doctor ownership, a collaborative network of doctors, and help clinical teams achieve the greatest success in providing excellent patient care. PepperPointe offers doctors an optimal exit and entry strategy, with partnership opportunities for every career stage, to help preserve and extend the practice legacy, and do so on their terms.

PepperPointe is an equal opportunity employer and committed to creating an inclusive environment for all of our applicants. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All qualified applicants, regardless of personal characteristics, are encouraged to apply.

This job description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties. Management reserves the right to revise the job or to require that other or different tasks be performed as assigned.